At CanaCash, we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose personal information from Canadian consumers.
By using our Website or related services, you consent to the collection, use and disclosure of your personal information (as defined below) in accordance with this Online Privacy Statement.
In this Online Privacy Statement, we will use the following terms:
- "cookies" are small text files offered to a user's computer by web servers in order to keep track of the user's browser as a website is navigated;
- "personal information" means any information about an identifiable individual;
- "us", "we" and "CanaCash® " means CanaCash Financial Services Ltd;
- "website" means http://www.canacash.ca/
What Personal Information We Collect Online
We may collect some or all of the following personal information through our Website or when providing our services:
- Contact information, such as e-mail address;
- Identifying information, such as consumer name, current and previous addresses, Social Insurance Number (when voluntarily supplied by the consumer), telephone number and date of birth;
- Financial information, financial and billing information (such as credit card number/expiration date and credit history); an
- Other demographic information such as age, education and occupation.
How We Use Your Personal Information
We use your personal information collected through our Website, or when providing our services, to:
- Provide you with personalized services and interactive communication;
- Provide you with timely and reliable services;
- Do all the things necessary to administer those services;
- Research, develop, manage, protect and improve those services;
- Advise you about new services that may be of interest to you;
- Develop and maintain our relationship with you and communicate with you; and Bill you for our services and collect outstanding debts.
When We Disclose Your Personal Information
Knowledge and Consent
CanaCash collects personal information about you through the Website, and in the course of providing services, only when you voluntarily provide it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected, but before use (for example, when we want to use information for a purpose not previously identified).
The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.
We will not, as a condition of the supply of a service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
CanaCash's Website makes use of "per-session" cookies. Unlike "persistent" cookies, which are stored on a user's hard drive and can last indefinitely, per-session cookies are stored only in a browser's temporary memory and are deleted when the browser is shut down.
When users visit our Website, our web server offers the user's browser a per-session cookie. As the Website is navigated, this cookie is read back to our web server, allowing us to generate an anonymous "click trail" profile of the visit. From the aggregated information about visits, CanaCash learns how visitors interact with its Website, how the Website design and content can be improved, and how visitors' experiences can be improved.
CanaCash does not link, share or associate the contents of the per-session cookie with any other information in a way that would enable the identification of visitors to our Website. Nor do we track or link together multiple visits by any single user over time. Our per-session cookies cannot be "read" by any other web servers, so users cannot be tracked or profiled using CanaCash's cookies if they visit multiple sites on the Internet.
Some browsers can be set to reject all cookies. If a user chooses to modify a browser in this manner, some pages of our Website may not function properly.
IP Addresses and Server Logs
Unique Internet Protocol (IP) addresses are assigned to all Internet users by their Internet Service Providers (ISPs). IP addresses do not directly identify Internet users; however, through an ISP, an IP address may be linked to a particular user.
During a visit to a website, certain information about a user's traffic patterns, linked with the user's IP address, is passively and automatically collected in the normal course of establishing and maintaining a website. The following information is logged by CanaCash's web servers during visits to our Website: IP addresses, type of operating system, time and duration of visit, web pages visited and browser type. We do not link server log information to any other information in a way that would enable the identification of visitors to our Website. Server log information is analyzed by us in order to improve our Website and to customize the Website for users. In addition, from time to time, server logs may be reviewed for security purposes; for example, to detect unauthorized activity on our Website. In such cases, server log data, containing IP addresses, would be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.
Links to Third Party Sites
How We Protect Your Personal Information
CanaCash makes all commercially reasonable efforts to protect the personal information that is collected from you through the Website against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your personal information is restricted to selected employees or representatives. In addition CanaCash employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access.
Correcting or Updating Your Information
You can help us maintain the accuracy of your personal information collected through the Website by notifying us of any changes. You may contact CanaCash by using the information provided on the "Contact Us" page of this website to request access to, or request a correction of, your personal information.